Hassle Free: Return and Exchange Policy
Need to return or exchange an item? We’ve got you covered.
Please return the purchased item(s) in its original new condition as received with all packaging, hand tags, and manuals if applicable within 30 days of purchase. Product Exclusions with FINAL SALE Return Policy Info Noted in Description are Excluded. To process a return please follow the link below which will walk you through the process of returning or exchanging your order: https://hotleathers.returnrabbit.app/login
Our stores are being seriously affected by the current COVID-19 pandemic. A great way to show your support is to request a store credit refund, if you can. We promise to continue working hard to offer you quality products to spend those credits on.
Masks, Bandannas, Face/Head Gear COVID-19 Return Policy Change:
Due to concerns about hygiene and the safety of our customers and employees, we will NOT be accepting any returns for face masks, bandannas, or accessories , except in the case of manufacturer defect. Please contact customer service for assistance.
After the COVID-19 pandemic is declared to be over by WHO, we will review our return policy and continue to act in the best interest of our customers and employees. Thank you for your patience and understanding.Please Make Sure Your Return Meets our Guidelines
All items must be returned in New Condition.
Note: Boy Shorts and Boxers cannot be returned or exchanged.
Please check product descriptions for other "FINAL SALE" products that are not allowed to be returned or exchanged. "FINAL SALE" products will have a notice in bold red text announcing that they are non-returnable.
Helmets & Apparel:
Any merchandise which has been "taken out for a ride" is considered used and cannot be returned. We encourage you to walk on your carpet if trying boots or to wear your helmet indoors before heading out on the bike and do no remove the protective film visor to try on for fitment.
Any Item That is Returned with the Smell of:
Will Not Be Accepted!
Items returned with:
Mud on the Soles
Hairs of any Kind
Will Not Be Accepted!
If you need to return or exchange an item, please fill out the Return / Exchange Form on the back of your invoice. No longer have your invoice? You can download a Return / Exchange Form by clicking here.
Have additional questions about your return?
Please call us at 888-481-3277 or feel free to email us.
Click here to download.