Their sizes run small. And when you want to return, they will make you pay to return. Plus they will not refund shipping charges for the original order. So you will pay twice for shipping!
I had a terrible experience with Hot Leathers. I placed a high-value order (over 300 euros), and although it was marked as shipped, the package never arrived. I reached out multiple times asking for help with tracking or for them to file a USPS insurance claim (which only the sender can do), but I never received a single response.
This isn’t just poor customer service — it’s complete abandonment of the customer. I’m now left without my order and without any form of support or refund. Very disappointed. I cannot recommend this store to anyone based on my experience.
On arrival clasps on purse were corroded. They sent me a return label & advised as soon as return was in transit back they would send a replacement. Well it's been in transit 1.5 wks & tracking has a delivered status on their end. I have sent numerous emails with zero response.
First, they wanted to charge me, almost, THREE Dollars to "protect" my order of $12.71 & "allow" me easy returns, which was not easy to turn "off", because the off switch to remove it was at the beginning of the order & not at the end THEN, they used 1588 points to pay for $12.71 purchase with NO explanation or easy way to contact them without getting "Blown Off" in the process !!!
Bought my husband for his birthday. He loved them! Fit true to size. Comfortable and stylish.
Terrible shipping method, been waiting since may 24, cant track anymore, says been in transit since 27, 240 miles from my house and still in transit, called hot leather, they said they shipped it, not ther problem, take it up with usps, I did, nothing they can do,, hot leather should do.the leg work and find dam package, up the shipping to ups and then they think they gotta make money off you. Total bullshit, at this point I don't even want the package,
High quality and fit just right. I was nervous ordering these chaps online but now I know. I won't hesitate to order again.
Bought these for my son-in-law for Christmas! He was thrilled and so was I. The quality is beautiful and he said the fit was perfect:)
I absolutely LOVE these boots! They are true to size. No pinching or rubbing. And they are so cute!
Great helmet! Love the graphics. Great fit and love the shield.
These boots are AWESOME. High quality heavy duty leather.
I've used these same gloves in the past - they wear extremely well and fit fantastic!
My husband and I just ordered these and the leather feels great so soft and the fit is very good. I'm short so we have to cut mine off some. This is the 3rd thing I have ordered and have been very pleased with the product and fast arraival of each item. We will continue to order our leather needs here.
I love these boots I have been wearing them to work as well as riding in them. They fit well and are very comfortable.